Digital Transformation Specialist
AI Contact Centre
In today’s fast-moving business environment, customer expectations are higher than ever. They want quick answers, seamless communication, and consistent support across every channel; whether it’s email, chat, social, or phone. Without a unified system, interactions can easily become fragmented, leading to delays and missed opportunities.
That’s why we’ve partnered with Sobot.io, an all-in-one AI-powered contact center solution designed to streamline customer engagement across multiple channels. Its omnichannel approach ensures seamless communication, while AI-driven insights help teams anticipate needs and resolve issues faster.
TikTok Shop
In response to the thriving E-commerce sector, TikTok Shop has gained widespread recognition. Integrated within TikTok, this store simplifies the shopping experience by offering direct purchase links during video viewing.
With a focus on enhancing customer satisfaction through adaptable solutions, TikTok Shop is an ideal platform for showcasing products and services. Establishing a presence on TikTok is crucial for businesses aiming to boost sales. However, crafting a polished TikTok shop and generating compelling content pose challenges.
To address these hurdles effectively, a professional TikTok Marketing Agency is essential. Contact us today to kickstart your TikTok Shop journey.
Who We Are
YellowFox Sdn Bhd is a digital growth agency dedicated to helping organizations scale with precision. As a trusted Lark Partner, we empower businesses to embrace digital transformation by streamlining collaboration, integrating chat, meetings, docs, and projects into one unified workspace. With Sobot, we strengthen customer service by centralizing communication channels and automating workflows, ensuring faster responses and better experiences.
While TikTok marketing and WhatsApp communities drive external growth—bringing in traffic, leads, and revenue—our core focus is on building sustainable internal systems. By combining scalable collaboration with intelligent customer engagement, YellowFox enables SMEs and enterprises to optimize teamwork, deepen customer relationships, and achieve long-term success.
“Collaboration on Lark, Service with Sobot, Growth with YellowFox.”
